MARGARET CLAUDIA REID - MCREID PROJECT X PROJECT MANAGER - UPDATE RESUME JANUARY 2022

Margaret C. Reid  Project Manager

PITTSBURGH PA 15222      TELEPHONE:  (516) 727-2939  Email: PMMargaretC.Reid@outlook.com

 Solutions-driven business analyst with experience leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. Seek opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.

METHODOLOGY USED:  Lean, MVP, Usability and Agile

SYSTEM SOFTWARE USED: SMARTSHEETS, JIRA, MS PROJECT SCHEDULING, CLICK UP TRELLO,WRIKE, PROOFHUB,  MICROSOFT OFFICE 365, EXCEL, ENTERPRISE, EBUILDER, PROCORE, SQUARE,LIGHTSPEED,CLOVER, ERPLY, SHOPKEEP, PROJECT 2016, PLANVIEW AND PRIMAVERA

Microsoft :  Word 365: Word, Excel, Powerpoint  and Quickbooks

 REID IT AND WEEP LLC /MCREID PROJECT X LLC -  START UP -  LIBERTY AVENUE PITTSBURGH PA

                                                    PROJECT WORKED

 FEDERATED HERMES/PROJECT MANAGER SCHEDULER/BEACON HILL STAFFING GROUP

December 2021 to Present

Ran resource management reports, perform data analysis to support the governance boards and launching of work, follow up with resource managers, and field questions, as needed.

Systems Used: Planview and Primavera

 

LOAN PROCESSING PROJECT MANAGEMENT/CALCULATED HIRE - Pittsburgh, PA

PROJECT: Northwest Bank

April 2021 to November 12, 2021

System Used: Encompass, Excel, Database, Powerpoint

Working 50 to 75 loans in pipeline on average.. Working different loan processes for different regions PA, OH, IN, NY, MD, NY

Created and implemented new processing guide  for early decision making.  Manipulated underwriting algorithm to verify all documents presented for a decision removing the loan processor as the center person of the loan.   I was part of the project  reaching milestones before the deadline of 30 days.

 

ERC INC. ORANGE PARK, FL 32073  - WELLS FARGO   March 2013 – March 2022

·         Created workflow for SAAS for Wells Fargo CS and PM department

·         Created workflow for short-term and long-term capabilities

·         Provided Operations Managers with Designed Experiments

·         Process Behavior and control charts for call center

Provided District Management with flow mapping reports of Current, Future and      Ideal State

·         Created and re-vamped floor model business for mortgage call center

·         Analyzed input output kpi telephone metrics of c

SETON INC.  Woodbury New York  May 2007- March 2013

  • Provided CEO, CFO with analytics and decision-support tools used as the basis for reorganization, Leverage, Risk and Variation metrics.
  • Partnered with Operation Managers and PMs to update and create work flow process for saving time and money while decreasing errors. Credited as a primary driving force behind an 8% increase in margins last fiscal year.
  • Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
  • Performed quality assurance, oversee system integration and user acceptance testing facilitating on-time and on budget.

AMERICORP INC Woodbury, New York   June 2000 – April 2006  

·         Developed project schedules and cost management plans

·         Developed communication, qc, risk management plans for Stakeholders and management

·         Implement approved changes and corrective actions and maintain stakeholder relationships

·         Managed changes to the project and monitor assessment of risk

·         Archived project documents

·         Obtained feedback from stakeholders and share in meeting with team

·         Scheduling kick off meetings daily to go over Time, Cost, Scope and Milestones

·         Managed Cross Functional Team meetings with Developers, Testers, Tech Leads and Scrum Master (if needed)

·         Scrum testing – to make sure system is working 100% before deployment

·         Tracked progress on testing through traceability matrix tool.

 

CERTIFICATES

 

Seton LLC  - Certificate  of Project Management  April  2010

Seton LLC -  Microsoft – MS DOS System 2003

Microsoft Powerpoint 1007

Microsoft 365 Essentials -Word, Excel and Powerpoint  

Quickbooks Desktop Pro 2021

Americorp – Business Analytics, Coding, Project Management 2001

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                  

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